Frequently Asked Questions
Modifications / Cancellations
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My flight has been cancelled and I no longer require a transfer. Can I cancel it?
Yes, in accordance with our terms and conditions.
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How can I change my reservation?
Yes, in accordance with our terms and conditions.
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My flight has changed. Can I reschedule my transfer?
Yes, in accordance with our terms and conditions.
Payment
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My flight has been cancelled and I no longer require a transfer. Can I cancel it?
Yes, in accordance with our terms and conditions.
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How can I change my reservation?
Yes, in accordance with our terms and conditions.
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My flight has changed. Can I reschedule my transfer?
Yes, in accordance with our terms and conditions.
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How do I know my card and personal details are safe?
Yes, in accordance with our terms and conditions.
Booking Details
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Will anyone else be travelling in the vehicle I book?
Yes, in accordance with our terms and conditions.
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What if I need wheelchair space?
Yes, in accordance with our terms and conditions.
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There will be children in my group. Can you supply child seats?
Yes, in accordance with our terms and conditions.
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What should I take as proof of the pre-booked reservation for the driver?
Yes, in accordance with our terms and conditions.
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My payment confirmation and/or booking voucher haven't arrived by email. What should I do?
Yes, in accordance with our terms and conditions.
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Where will I meet the driver when I arrive?
Yes, in accordance with our terms and conditions.
Communications
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My flight has been cancelled and I no longer require a transfer. Can I cancel it?
Yes, in accordance with our terms and conditions.
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There will be children in my group. Can you supply child seats?
Yes, in accordance with our terms and conditions.
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What should I take as proof of the pre-booked reservation for the driver?
Yes, in accordance with our terms and conditions.
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My payment confirmation and/or booking voucher haven't arrived by email. What should I do?
Yes, in accordance with our terms and conditions.
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How can I change my reservation?
Yes, in accordance with our terms and conditions.
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My flight has changed. Can I reschedule my transfer?
Yes, in accordance with our terms and conditions.
